Archive for the ‘Tools’ Category

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Presenting the “Matrix of Civic Implication”

14. November 2011 – 23:06 by Asociacion Ciudades Kyosei / Pedro Prieto-Martin

The Asociación Ciudades Kyosei is a small civic organization whose aim is to foster Civic Engagement by means of ICT. It was founded in 2006 and is the oldest Spanish NGO devoted to the promotion of (e)Participation. In the last years we were researching on the field of Civic Engagement and ICT, with a special focus on Latin-America and Europe. Our work combines a critical attitude with an applied, hands-on focus, and has (1) theorized about Civic Engagement, (2) analysed the best design practices for (e)Participation systems, as well as (3) analysed the difficulties that exist to promote innovation in the ICT for Governance field. Our research has been widely recognized as refreshing and insightful.

In this PeP-NET post we would like to share a tool we have developed, “The matrix of civic implication”, whose main aim is to support the development of conceptual clarity when analyzing participatory venues and participatory initiatives. If used wisely, we think the matrix is a powerful “tool”, that goes beyond alternative models (like OECD, IAP2 or Fung’s), and should allow researchers, practitioners and the ‘man in the street’ to better understand the core dimensions of participatory activities.

 The Matrix of Civic Implication

Since Sherry Arnstein presented her “Ladder of Citizen Participation” in 1969, tens of models have been proposed with the aim to describe “participation”.

The problem with these models is that they tend to be either too basic -and thus they add less value- or they are too complex and specialized, and in this case they are too cumbersome to be applied.

For this reason… a lot of confusion exist in this field.

Our matrix tries to find a pragmatic balance between usefulness and complexity, and provide a tool that is at the same time powerful, practical and easy to use. It allows practitioners and theorists to compare in a matter of minutes different Participatory experiences. The model was developed to be applied to “municipal participation” initiatives, but it can be applied to other kind of participatory experiences.

The Matrix identifies four fundamental dimensions of participatory initiatives, which be informally “visualized”, and thus make this model especially suitable for comparing initiatives:
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New quality scheme for public engagement software

7. September 2011 – 10:33 by Fraser Henderson - ICELE

The Consultation Institute  (TCI) have launched what they believe to be the first quality scheme for public engagement software.  Software vendors can apply for their tool to be tested against the principals of the TCI consultation charter which is a set of good practices.   Assurances are also sought from existing customers and the package of training, support and help are scrutinised.

This results in a test report, including actions and recommendations for product development enhancement generated by experts in eParticipation.  Software and services which meet a certain grade will be granted the use of a logo which can be used on all marketing materials as a sign of product confidence.

An announcement will be made on 29th September regarding the first vendor to achieve successful accreditation during the annual TCI ‘Technologies for public engagement and consultation event’ (London).

For enquiries, please email Fraser.henderson@btinternet.com



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“Scratching where it doesn’t itch?” Time to talk about eParticipation and elephants

28. July 2011 – 16:49 by Asociacion Ciudades Kyosei / Pedro Prieto-Martin

“The e-(R)evolution will not be funded. An interdisciplinary and critical analysis of the developments and troubles of EU-funded eParticipation is the title of a paper that our association recently wrote as part of our research and knowledge dissemination efforts. The article is meant to be properly published soon, but some bureaucratic issues have delayed its release more than we can wait.

Because this paper needs to be read and, more important, discussed while its analyses are still current.

Thus, we have decided to make it provisionally available through PeP-NET. To start such a conversation, what better place than PeP-NET, the Pan European eParticipation network? :-)
We have spent many hundreds of hours researching and writing the paper, as we struggled to make sense of the developments and “under-developments” of eParticipation in the last ten years.
Our appraisal is based on an extensive and interdisciplinary analysis of distinct relevant sources, which included the most recent reports, articles and literature reviews dealing with eParticipation research, practice and theory, as well as projects’ deliverables and evaluations, related databases, and our direct examination of eParticipation systems.
We had to resort to a very varied bunch of disciplines (from history and medicine to Mayan performing arts; seriously!! :-) ) to be able to achieve a comprehensive understanding of the field’s challenges… and to make a compelling exposition of them.

The paper ended up being “quite controversial”, as our assessment of eParticipation came to suggest that some of the problems that have hampered its progress have a systemic, overarching character: that kind of ‘elephant in the living room’-issues whose very existence tends to be denied because of their complexity or the embarrassment they cause and, as a result, cannot normally be acknowledged or discussed, let alone get properly sorted out.

Examples of the “embarrassing questions” the paper poses are:

  • How can it be that after 10 years… all relevant ‘agendas’ of eParticipation research are still reported as underdeveloped?
  • And how can it be that even the most basic questions –for example: the relation of Participation and eParticipation, or the understanding of the dual nature of eParticipaton as something that can be driven by authorities or by citizens themselves– remain unsolved?
  • More than 187 millions of Euros were invested in the last ten years to promote experimentation in the field, so… where are the results? Where are the breakthroughs and the research milestones? Can we feel satisfied with just some “vague confirmations” of ideas that 10 years ago could already have been easily guessed?

Through the paper, we have done our best to constructively diagnose eParticipation and to propose some treatments for the field’s maladies. But our perspective and understanding are necessarily limited: the real “treatment” for those problems would require a reflection process that involves the whole eParticipation community.

We see this paper as an urgent “call for self-reflection” and consider it a “MUST READ” for anyone involved in European eParticipation: from the officials working at EC’s Directorate for Information society and Media, to the researchers, practitioners, NGOs, public workers, citizen associations… and even any interested European citizen.

Therefore, we would like to encourage all our PeP-NET friends and in general all people with interest in eParticipation… to have a look at the paper during this nice summer weekend. :-)
Anyone who feels “touched” by any of the paper’s claims and argumentations… should speak up and comment to this post.
It doesn’t matter if it is to support, extend or complement our asseverations, or to oppose, challenge or further qualify them… please, share your views.
PeP-NET was meant to be a HUB for the conversations around eParticipation. So… let’s discuss. It is important that the issues we showed –be them real or imagined– are talked about, and possibly acted upon.

The environment where we operate is moving. Moving faster and faster. And in the context of the ‘Europe 2020 Strategy’ and its flagship initiative “Innovation Union”, which aims to renew EU’s “Research and Innovation Funding Programmes”, the most important question we need to answer is: “What do we do now??”
For sure, we could keep pretending that there is NO elephant in the living room. Stay in our “academic” Ivory Tower, and just continue doing as we did so far… while we wait for the “barbarians of eParticipation” to arrive, change the democratic landscape by really integrating ICT in governance… and make fools of all us. PeP-NET subscribers included. :-)

But in our association we want to believe that we, the European eParticipation Community, could do much better than that.

So… no more to say!! Thank you very much for your attention. We hope some of you enjoy reading of our paper and some exchange of ideas can happen afterwards.

 

—–   ADDITION: A  CONCEPTUAL  MAP  SUMMARISING  PAPER’S  KEY  FINDINGS   —–

Several people asked for a “summary” version of the paper. Here you have a JPG image (2,5 Mbytes) displaying a Conceptual Map that summarises the paper’s key findings.
I recommend you to save the file first, and then open it with an image editor (like Office Picture Manager) to watch it. It’ll be more easy for you to zoom in and out in the different parts of the image.

Paper's Summary



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The construction of our “Kyopol System” has officially started

9. June 2011 – 12:11 by Asociacion Ciudades Kyosei / Pedro Prieto-Martin

News from the Asociación and our main project (english version at the bottom ;-) ).

Como resultado del nuevo escenario creado en España por movimiento cívico “15M”, que ha inundado las plazas de las principales ciudades españolas (y algunas del extranjero) con sus demandas de una “Democracia Real YA”, en la Asociación Ciudades Kyosei hemos decidido “ponernos las pilas”, para producir cuanto antes una versión alpha del sistema “Kyopol” (aka. “Ciudad Simbiótica”), que podamos poner al servicio de todos los procesos de activación cívica y movilización social que deberían ahora darse, barrio a barrio, en todas las ciudades de España.

Ello nos ha demandado un un cambio de actitud: se hace necesario establecer un equipo más amplio, repartir responsabilidades… y así crear algo útil cuanto antes.

Pues bien, tras un par de reuniones muy productivas ayer martes y el pasado domingo… ¡¡el proceso de creación del Sistema Kyopol se considera “oficialmente iniciado”!!

El Sistema Kyopol (aka. “Ciudad Simbiótica”) fomentará la Implicación Cívica y la “Activación Ciudadana” en los ámbitos municipal y regional. Permitirá a los ciudadanos informarse, formarse y colaborar unos con otros en la mejora de su entorno vital, trabajando en aquellas temáticas que cada uno considere importantes.

No sólo eso: buscaremos que usando el Sistema Kyopol… ¡¡podamos pasarlo “de miedo”!! Que sea una experiencia tremendamente placentera, incluso divertida, eso de unirte a otras personas para implicarte en el “cuidado de lo publico”.

Para la Asociación Ciudades Kyosei… ¡¡haber logrado alcanzar este hito es algo sensacional!! Queremos agradeceros a todos los simpatizantes de la asociación el apoyo que nos habéis brindado hasta ahora y advertiros… ¡¡que ahora es cuando empieza el trabajo de verdad!!

Nuestro trabajo se desarrollará a partir de ahora mediante la estrecha colaboración de dos equipos:

  • Primeramente, el “Grupo impulsor” -compuesto por informáticos, investigadores y personas vinculadas con la participación- construirá prototipos del sistema y establecerá las metodologías, los recursos participativos y los arreglos institucionales que formarán parte del sistema.
  • En segundo lugar, el  “Colectivo de pioneros”, integrado por representantes de todos los colectivos que usarán el sistema (desde ciudadanos y asociaciones de vecinos a políticos y técnicos municipales, pasando por medios de comunicación, ONGs, sindicatos y partidos políticos y, por supuesto, ahora también movimientos sociales del estilo 15M, DRY y demás bichos que éstos engendrarán en los próximos meses), que nos ayudarán probando los sucesivos prototipos del sistema, y proporcionandonos feedback en relación a las funcionalidades y procedimientos que propongamos.

Construcción Kyopol

En base a ello, podremos disponer de una versión Beta del sistema, lo suficientemente madura para iniciar proyectos piloto. Primeramente en el entorno de Madrid -que es de donde provienen la mayoría de nuestros Pioneros”-, y posteriormente en todas las regiones de España, y finalmente en el ámbito Latino-Americano y Europeo.

Si tenéis interés en formar parte del “Colectivo de Pioneros”, por favor contáctanos cuanto antes.

Planeamos realizar un acto de presentación del proyecto a todos sus potenciales interesados, en las instalaciones de la Universidad de Alcalá. ¡¡Os invitamos a tod@s a que nos acompañéis en el evento!!

Os mantendremos informados (podéis seguirnos en la web de la asociación, facebook o twitter).

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Urged, and inspired, by the emergence of the #SpanishRevolution, which  has crowded the main squares of many spanish cities (and several foreign ones too!) to demand a “Real Democracy NOW!”… we have tried to accelerate our association’s projects.

And… after a couple of very productive meetings on Tuesday and on last Sunday … the construction of the “Kyopol System” has been “officially started”!

Kyopol (aka. “Symbiotic City”) will promote “citizen activation” and civic involvement in the municipal and regional levels. It will allow citizens to inform themselves about civic issues, “educate” themselves on how to “participate”, and collaborate with each other to improve their shared living environment, by collaboratively working on those issues that each one considers important.

Actually, our aim is that by  using Kyopol we citizens will  be able to experience a great deal of fun (and proudness!). Isn’t that the way that “meeting fellow citizens to jointly care and work for the common good” should taste?!

For the Asociación Ciudades Kyosei… having reached this milestone is something sensational! We want to thank all supporters of the association for the help we have received so far, but also warn them… that the real work is about to start!!

Our work will be developed through the collaboration of two teams:

  • First, the “Core Team”, which is mainly composed of developers and citizen participation’s researchers, practitioners and stake-holders, who will work together to construct prototypes and establish the participatory methodologie,s the formative resources and the institutional arrangements that will surround Kyopol.
  • Second, a “Pioneers Team”, that integrates representatives of all groups that will use the system (citizens, neighbourhood associations, governments oficials, politicians, NGOs, media, social movements, etc…). They will act as “Alpha testers”, and will help us testing our prototypes and providing feedback in relation to the functionalities and the participatory methodologies and resources we propose.

Construcción Kyopol

Based on this work, we will construct a Beta version of the system, mature enough to initiate pilot projects. These will first first in the surroundings of Madrid, where most of our Pioneers are located, and will afterwards get extended to several regions in Spain, and finally to the wide Latin American (and European) environments.

The next milestone we are planning is a meeting at the University of Alcalá, where the project will be presented to all potential stakeholders. Collaborative work will start immediately afterwards.

We’ll keep you informed (and you can follow us on our website, facebook or twitter).



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Carrotmob: Digital activisim – the capitalist way

16. March 2011 – 10:06 by Bengt Feil (TuTech Innovation GmbH)

We have seen countless examples of digital campaigns interlocking with offline activities aimed at protesting against something or the other. And even though I agree that protest campaigns can be very important we have seen far less examples of digital activism for a particular thing. I would like talk about one initiative that makes use of the net and our role as consumers to facilitate actual positive change in the offline world.

The Carrotmob initiative was started in San Francisco in 2008 and wants to make use of strategic consumption to change businesses behaviour. The video below shows how this approach works:

How Organized Consumer Purchasing Can Change Business from carrotmob on Vimeo.

The key aspect is that all participants, consumers and businesses, can achieve their goals without damaging the other. The buycott (as opposed to boycott), as it is sometimes called, does make use of core market principles and therefore is a “capitalist friendly” way of activism.

Even though the actual actions or buycotts are very local the initiative has spread to many countries all over the world. The internet is used both to communicate on the worldwide scale and to organise the local events. The organisers make use of their own websites and platforms like Facebook or Twitter to, in the end, organize offline activities.

Form this point of view the net is just a tool which helps to globalize and organize a creative form of activism. But I would argue that this kind of coordinated action and the quick spread to this many countries would not have been possible without the use of the net a tool for communication.

Thanks to Thore for introducing me to the idea.

 



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Citizen Space launches- an open source consultation and engagement platform

25. November 2010 – 18:39 by Delib

PEP-NET member Delib has launched Citizen Space, an open-source consultation and engagement platform.  Citizen Space has been developed as a collaborative project between the UK Government and digital democracy company Delib, and has been designed to help government departments to set-up, organise and publicise consultations across the internet with one easy-to-use system.

Co-design

Co-design has been at the heart of the Citizen Space project, with government departments involved at each stage of Citizen Space’s 12 month development process.

Easy-to-use and empowering

Key objectives that Citizen Space has been designed to address include:

- Manage and organise multiple consultations across multiple policy teams

- Share consultation information openly in a structured way

- Create a easy and robust way to create online consultations on complex policy documents

- Provide a way to easily analyse consultation data (both qualitative and quantitative)

- Provide a central space to manage / track responses – whether it’s online responses or postal responses

Open source

Citizen Space has been developed as an open-source consultation and engagement platform, enabling government departments and the wider digital democracy community to build on the foundations that have been developed, leveraging efficiencies by sharing development costs and benefits.

The open source nature of the Citizen Space platform also means that government departments are flexible in how they implement and use Citizen Space, as they’re not bound by specific vendor licenses.

An expandable suite of online engagement tools

Citizen Space is a set of open source software, which consists of Consultation Finder and Quick Consult. Importantly, Citizen Space is designed as an open-source platform which can be freely added to over time – with all improvements benefiting the government community as a whole.

Consultation Finder

Consultation Finder is a centralised hub designed to help in-house teams manage consultation processes efficiently online.

* Central platform for multi-partner management

* Consultation database to find and sort multiple consultations

* Easy-to-use content management system

* RSS syndication for sharing

Quick Consult

Quick Consult is an online consultation app designed to allow government departments to quickly and easily create an interactive policy consultation.

* Easily set up both linear and non-linear online consultations

* Let people comment on complex policy-documents

* Analyse quantitative and qualitative data

* Manage respondents live

To see a demo version of Citizen Space, visit www.citizenspace.com/demo.



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Conclusions from the e-Democracy Conference 2010 held in Ohrid, Macedonia

16. November 2010 – 17:49 by Institute for Electronic Participation

e-Democracy Conference 2010 OhridThis year largest eDemocracy conference in South East Europe took place during 12-14th September, 2010 in Ohrid, Macedonia.

The e-Democracy Conference 2010 welcomed 30 delegations from 15 countries. 100 participants from Parliaments, Governments and Official Journals, as well as representatives from international organizations, business sector and academia were engaged in fruitful and interesting discussions about the role that ICT can play into improving the democracy and transparency of the public institutions.  More information about the conference is available at http://www.edemocracy.mk.

The e-Democracy Conference 2010 topics included:

  • Future and emerging technologies for e-Democracy
  • Compliance and standards (EU perspective)
  • How to support “Green IT” initiative in the policy development
  • ICT in legislative knowledge management
  • How can information technology transform the way parliaments and governments work
  • Interoperability in the legislative process
  • Parliaments and Democracy in the Twenty-first century
  • State of ICT development in Parliaments
  • ICT in parliaments current practices
  • e-Parliaments-The Use of ICT to Improve Parliamentary Processes

The participants at the e-Democracy Conference 2010 agreed that the progress that Macedonia has made in using ICT for improving democracy is an example that all the countries in the region should follow.

Read the rest of this entry »



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Second Life for eParticipation? An exclusive sneak preview of Birmingham’s Virtual Library

16. November 2010 – 12:00 by John Heaven (TuTech Innovation GmbH)

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Birmingham's Virtual Library. Click for larger image

It’s easy to reject Second Life as an eParticipation platform, but Birmingham City Council is just about to launch a virtual model of the planned £193m Library of Birmingham. I spoke to representatives of the Council and the company that they are working with to find out what they are doing, and how they are making the virtual library accessible to a wide audience. What I found was fascinating, and I really think Second Life deserves a second look.

Second Life is a virtual world that allows users to assume a second identity and explore a digital three-dimensional world. It’s not difficult to see how this could be used to enable people to “go” to places they wouldn’t otherwise visit, network with people from far away, or take part in virtual events. That’s the theory; but my big issue with Second Life is that it is a very niche audience and it takes quite a lot of effort to download the software and work out how to use it. Once you’re in there, it’s great to be able to look at these virtual buildings and access information; but I can view videos, read text, and chat to friends much more easily using the internet outside Second Life. So why would a city council be interested in Second Life? Read the rest of this entry »



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Is Internet becoming the most powerful force in the European Union?

11. November 2010 – 11:20 by Institute for Electronic Participation

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EUROPEAN PARLIAMENT INFORMATION OFFICE FOR SLOVENIA, EUROPEAN PARLIAMENT INFORMATION OFFICE FOR SWEDEN and PRO ET CONTRA, INSTITUTE FOR CULTURE IN DIALOGUE

invite you to join the global virtual community in an
ONLINE EUROPEAN PARLIAMENT CITIZENS FORUM to discuss

“IS INTERNET BECOMING THE MOST POWERFUL FORCE IN THE EUROPEAN UNION?”

with Members of the European Parliament Tanja Fajon (S&D/SD), participating from Kiberpipa, Slovenia and Christian Engström (Greens-EFA/Pirate Party) participating from Sweden.

Moderator: Simon Delakorda (Institute for Electronic Participation)

In order to participate simply go to the Online Citizens Forum Web Page http://www.evropske-razprave.si/video-stream-Ljubljana-12-11-10.

The web page will support online participation through a video stream of the discussion taking place in Kiberpipa, Ljubljana (http://www.kiberpipa.org) while your direct participation will be supported through a special chat room in which the moderator will be taking questions prior to and during the discussion.

The on-line event is going to start on Friday, November 12th 2010 at 17.30 (CET). Everyone that wishes to join us in the near virtual world is welcome to visit Kiberpipa Kersnikova 6, Ljubljana or in Kibla, Ulica kneza Koclja 9, Maribor.

Content:
(more at http://www.evropske-volitve.si/images/stories/datoteke/pamflet_Internet-Citizens-forum-2010.pdf)

    * Free flow of information and services in the European Union and the protection of copyright and patent laws.
    * The role of the European Union in ensuring the protection of all internet users.
    * The future of information technologies and new forms of political participation with respect to the functioning and the role of the European Parliament in political life.

The event is organized by European Parliament Information Office for Slovenia, European Parliament Information Office for Sweden, Pro et Contra – Institute for Culture in Dialouge (http://www.zainproti.com) in cooperation with Kiberpipa. Web streaming of the European Parliament Citizens Forum is provided by the Institute for Electronic Participation (INePA) – http://www.inepa.si and Studio 12 – http://www.studio12.si.

The European Parliament Citizens Forum started in 2005 with the aim to bring together on the one hand European citizens, NGO representatives and on the other Members of the European Parliament, representatives of national and local authorities to discuss current European affairs.



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Making big budgets understandable through visualization

17. September 2010 – 15:45 by Bengt Feil (TuTech Innovation GmbH)

One of the first steps in trying to open up the budgeting process is to present a communal, regional or even national budget into in way that is accessible for the average citizen. In most cases budgets are published as documents with hundreds of pages and enormous tables with number containing a bunch of zeros – which might be a hurdle for many people to join into a discussion about this important topic.

The German website OffenerHaushalt.de (in German), built by Tactical Tools (“a network of enthusiast and experts”), tries to address this problem by presenting the federal budget of Germany in an interactive and intuitive fashion. The picture below shows the front page with each ministries budget presented in a different colour.

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After clicking a budget (like in this case defense) the allocation of the budget to different areas and activities is shown in an easy to understand way. This way you can drill down into the budget to get a sense of its structure and how funds are used.

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All data presented can also be exported in different standardized formats (JSON and XML among them) and all source data is also accessible. However there is also a sign for the need of more structured open data as the site is asking its visitors for hints to a machine readable version of the 2011 federal budget.

In summary this website is a great example of how to display complex numerical information in an accessible way. The ideas presented here could be integrated into eParticipatory budgeting processes to lower the barrier to entry for citizens or to help to introduce new audiences to these processes.