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Save the Date: the PEP-NET Summit 2012

14. February 2012 – 15:19 by John Heaven (TuTech Innovation GmbH)

Photo by karikas on Flickr.com

The PEP-NET Summit 2012 will take place on 14th May 2012 at the Bucerius Law School in Hamburg. We are looking forward to an interactive event with plenty of space for networking and discussion. Anybody who is interested in eParticipation, at all levels of experience, is invitedto attend.

With an audience of European eparticipation enthusiasts, local engaged citizens, and representatives of the City of Hamburg, the PEP-NET Summit will again be a bustling marketplace of ideas and an opportunity for participants to catch up with each other and meet new people.

The first PEP-NET Summit took place on 23rd September 2010. We heard speeches from Cisco’s Paul Johnston, Andrea di Maio from Gartner, and Anke Domscheit-Berg amongst others. The summit was moderated by Richard Wilson and speakers from across Europe had the chance to present their projects and ideas in small, informal “presentation corners”.

Please block the date in your diary and register via amiando.com/pep-net. There is no entrance fee and places will be allocated on a first come, first served basis.

We look forward to welcoming you to Hamburg!



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International Joint Workshop on Immigrant Inclusion by e-Participation 2.-3.11.2011 (IJW11)

5. October 2011 – 10:08 by irmatolonen

Immigrant Inclusion by eParticipation (IIeP) –project is organizing an international joint workshop dealing with immigrants and cultural minorities and their e-participation processes on November 2-3 2011, Helsinki, Finland.

Target groups: Authorities in national and local level involved in e-democracy and e-governance, persons from immigrant and multicultural non-governmental organisations as well as researchers and others in related fields interested in e-democracy and inclusion of immigrants in participatory decision-making.

Aim of the International Joint Workshop: Creating a discussion forum and a dialogue between authorities, NGO actors and immigrant societies on immigrant inclusion by e-participation.

There will be cross-border exchange of best results as experienced in practice, in projects or in research. The sessions will all have participatory elements such as discussions, collaboration, brainstorms and debates and will utilize participatory tools and methods. E-participation will be also possible, the links will appear later.

The event is free of charge, but make sure you register by the 21st of October 2011, since the venue only has a limited amount of seats.

Keynote speakers, Presentations, Abstracts and Biographys
The keynote speakers and their preliminary topics are:

Nico Carpentier, Senior Lecturer in Communication and Media Studies, Department of Social Sciences, Loughborough University, UK
“Mediated participation. ‘New’ technologies’ claims to increased participation, novelty and uniqueness”

Edward Andersson, Deputy Director of Involve, UK, Expert on methods of participatory decision making
“Engaging for the long term -Successful strategies and examples”

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UK riots and a new digital divide

9. August 2011 – 11:26 by John Heaven (TuTech Innovation GmbH)

Claims that social networking tools were used to co-ordinate the London riots, which have since spread to other cities including my former home town, Birmingham, point to a new digital divide: this divide is not about online and offline, but about a divide between the Twitterati, Facebook users and users of other platforms.

Following broad-brush claims that social networks have been used to co-ordinate the rioting and plundering, Twitter users have been quick to respond, pointing to Twitter campaigns to clean up the streets following the riots. They are right, but that isn’t the end of the matter.

It turns out that the riots were co-ordinated using Blackberry smart phones, which allow anonymous, encrypted, but social, communication. Blackberries? I tend to associate Blackberries with conservative business users but I was surprised to read a BBC article last week reporting that teenagers who own smart phones prefer them. While it may seem logical that they choose Blackberry devices because of the privacy and anonymity they offer, the article suggests that privacy is more of concern to older users.

Previous concerns about the digital divide seem a little simplistic now. Previously we thought in terms of a divide between online and offline, seeing the ultimate goal as getting the “final third” online. Doubters were confronted with research that deprived youngsters, especially from ethnic minorities, were more often online than one might expect. The logical conclusion was that public services need to engage more with the online generation, usually in the form of YouTube, Twitter and Facebook. Now we find that there is a whole generation we risk ignoring because of assumptions about which social media tools they use.

When I worked for Birmingham City Council, I spent some time on a project to help heal the wounds of the riots in Lozells and Handsworth in 2005. Then, the lessons learned were that false information spread by pirate radio stations inflamed the situation, reinforcing tensions between ethnic and religious groups. Encouragingly, yesterday there was a report of Sikhs and Muslims from the area standing together to fend off the looters.

Just as things are moving on there, communication habits have moved on too. Back then, pirate radio was a blind spot and monitoring established radio stations simply couldn’t give any tip-offs about the violence. Now, the blind spot is Blackberry devices and presumably a whole host of other communication channels.

So do local authorities need to start opening channels with young Blackberry users, as a Guardian journalist has done? I think in some cases they will have to, but will also have a difficult job in keeping a keen eye on the latest trends in communication.

It looks like digital just divided again.

http://www.guardian.co.uk/uk/blog/2011/aug/08/london-riots-blackberry-messenger


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There’s more to eParticipation than Facebook

19. May 2011 – 16:57 by John Heaven (TuTech Innovation GmbH)

Research at the University of Westminster has come to the preliminary conclusion that proprietary social networking tools (such as Facebook and Twitter) are not sufficient to mobilise political activists, but that a mixture of open-source and proprietary tools is necessary to address their particular needs. Drawbacks to proprietary solutions include security concerns and the absence of features that are tailored to activists’ requirements.
(See E-Government Bulletin article.)

The research applies to non-state actors, and thus cites Amnesty’s “Save The Human” website and an open-source platform called “Crabgrass”, both of which have functionality that is tailored to the needs of organising activists. But does this also have implications for government organisations such as local authorities?

I think it does, because there are types of political participation that are less often initiated by grass-roots activists but instead usually organised (or commissioned) by government. Examples include participatory budgeting, which often requires software that is specifically designed for the purpose, and online spatial planning such as our own DEMOS-Plan, which is specifically designed to replace paper-based processes by integrating interactive online maps and plans. A further advantage of working with bespoke software is that amendments can be made to reflect users’ wishes. Nevertheless, the research mentions the effectiveness of Facebook and similar social networks for publicity purposes.

So I think it’s a welcome reminder that government isn’t always reinventing the wheel if it commissions bespoke consultation software instead of using generic social networking tools, and of the role that social networks can play in encouraging political participation.



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“Friends don’t let friends use IE 6″: ie6countdown.com

11. March 2011 – 10:05 by John Heaven (TuTech Innovation GmbH)
IE6 Cake

"IE6 Death Cake" by amberlrhea on Flickr

A campaign to put Microsoft’s decade-old web browser, Internet Explorer 6, out of its misery is nothing new. There has even been a petition on the UK Number 10 petitions website calling on government to upgrade to a modern browser, which was rejected, and Google dropped IE6 support for its apps more than a year ago.

The novel thing about ie6countdown.com is that the organisation behind it is, er, Microsoft. Needless to say, they call upon users to upgrade to Internet Explorer 8 and don’t mention the other browsers out there (such as Firefox, Chrome, Safari and Opera). Anticipating probably the main argument for retaining IE6, they dedicate a part of the website to corporate users.

Developers have long complained that adding support for IE6 adds complication and cost to the process of creating websites that government employees can use. From a government employee’s perspective, IE6 is just another barrier to engaging with the outside world through the internet on top of restrictions on social media access and third-party software such as Skype. 3.5% of UK users are still hooked on IE6, as are 2.9% of German users, and 3.3% of Italian surfers. Finland and Norway lead the way with 0.9% and 0.7% respectively.

So, will this add to the pressure on governmental organisations to make the switch?



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Walsall illuminates its citizens using Twitter

3. March 2011 – 11:02 by John Heaven (TuTech Innovation GmbH)

Photo by Techie Kev on Flickr.com

As reported in the Guardian, Walsall City Council is conducting a 24 hour experiment to publicise what it does. Starting at 6.00 UK time today, four Twitter streams will be pumping out updates from nuisance neighbour reports to pest control.

The Twitter accounts @walsall24_1 to @walsall24_6 have been reserved, although at the time of writing only two seem to be tweeting — presumably the rest have been reserved to prevent spoofers setting up bogus accounts (which, to my juvenile mind, seems a bit of a shame).

The experiment follows a similar campaign by Manchester Police, who tweeted over a 24 hour period recently.

For more information, see the Walsall City Council website: http://www.walsall.gov.uk/walsall24.htm.

PS: There’s a free candy floss and a goldfish if you understood the pun in the title.



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The Googleberg Affair

21. February 2011 – 17:00 by John Heaven (TuTech Innovation GmbH)

A Guttenberg Keyboard, photo from eBay listing

Germany’s Defence Minister, Karl-Theodor zu Guttenberg, has temporarily forgone his PhD following accusations that his thesis is shot through with plagiarism, including unacknowledge quotations from newspapers and other politicians. Some jokers have been selling pared-down keyboards stripped of all but the CTRL, A, C and V keys, necessary to perform the ‘select all’, ‘copy’and ‘paste’ operations; essential weapons in any plagiarist’s arsenal.

“Guttenberg Gate” or the “Googleberg Affair” has prompted a crowdsourced proofreading of his thesis by anonymous German citizens. They aren’t backward in coming forward when reporting instances of plagiarism that they have found: so far, according to the graphic on the front page, there is at least one unacknowledged quote on 68.7% of the pages.

Until now, Guttenberg was Germany’s most popular politician whom many saw as capable, charming and possessing integrity. This affair has shown that it is difficult to be one person in public and another in private because the internet allows thousands of people – whatever their motives – to organise themselves and air your dirty washing in public. Because the participants in the wiki are anonymous, there’s no telling whether they are political adversaries or simply passionate academics interested in protecting the integrity of their discipline; but it is likely to be some mixture of both.

The graphic from the Guttenplag wiki; 69% of pages contain a plagiarism

As in the UK MPs’ expenses affair, we see openness in public life resulting in citizens being disappointed when they think their representatives cannot live up to their expectations. In this case, Guttenberg stands accused of lying on oath and is liable to prosecution if it turns out that he lied about the originality of his thesis. He is also alleged to have abused his office as an MP by making enquiries through the Bundestag (German Parliament) and copying the answers into his thesis without acknowledging the source. So you may argue that he deserves to be deprived of his office.

But everyone has skeletons in their cupboard and it is inevitable that, as politics becomes more open, we will have to accept that politicians aren’t perfect and consider what we can realistically expect of them, and what we can forgive them for. Guttenberg aside, I think it would do us all good to get real about what we expect of politicians on a personal level; if openness and transparency force us to have that discussion, then I’m in.

Aside from the issues of our expectations of politicians and the line between their public and  private lives, an interesting aspect of this is the usefulness of the results. An important criterion for sustainable eParticipation is often said to be the quality of the results that it produces, meaning that there needs to be some way of aggregating citizens’ input. The GuttenPlag wiki presents the results in quite an easy-to-digest fashion that I imagine would be quite useful for the ultimate addressees, the commission at the University of Bayreuth that is assessing whether the thesis is still valid. Quite simply, there is a list of page numbers where you can click to see the alleged plagiarisms on each page with detailed information justifying the allegation. The wiki moderators will only accept plagiarism accusations that are corroborated by two people, providing a simple way of aggregating the results in a useful format. In this case, the task to be completed is very clearly defined and the format is simple but effective.

Finally, the graphic that I noted above is a good example of a point that is often made about open data; namely, that you have to be careful about being misled. At first sight, it may seem like 68.70% of the content in the thesis is a plagiarism because that’s the number of pages on which an alleged plagiarism occurs. However, on closer inspection you realise that a single plagiarism on one page means that that page is then deemed a plagiarism whether the whole page is a copy-paste job or just one sentence or phrase. Ridiculously, if Guttenberg had printed his thesis on smaller paper, he presumably could have come off better: smaller, and hence more, pages could mean that each plagiarism would make up a smaller percentage of the total (assuming it was contained on one page).



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The UK’s Localism Bill: local control vs. comparable data

17. December 2010 – 10:02 by John Heaven (TuTech Innovation GmbH)

The Localism Bill passed the second reading stage in the UK House of Commons this week, and I had a look at the Department for Local Government and Communities’ fifteen-page guide to see what implications there could be for eParticipation.One aspect of the bill is promotion of open data whilst decentralising control over performance indicators. How does this impact on the move towards standards in open data?

Apart from the technical aspect of common standards, standards in a broader sense – i.e. ensuring that different public organisations collect the same information across the board – may not mix with localism too well. Abolishing the Comprehensive Area Assessment regime, including Local Area Agreement (an agreement between local strategic partnerships and central government, whereby they would select from a list of measurements against which to judge the performance of public services in an area) the coalition government hopes that performance information will be collected according to what the local population wants, and avoid top-down pressure that can be detrimental to performance by distorting incentives.

Ignoring the second point for now (namely, whether it makes a difference where pressure to collect data comes from), it is difficult to see how comparable data for a whole country can be collected if we adopt this principle that data should be collected according to local needs and co-ordination on a national level should be shunned. If you intend to move from one city to another and want to compare hospital waiting times, you may have trouble if one of the cities measures number of patients seen within six weeks and the other measures different waiting times for specific illnesses.

Imagine that on a European level, and you can see that open data-led transparency for citizens or businesses shopping around for the country that suits their preferences becomes difficult. Cities have long benchmarked themselves against other cities — for example, in the UK Core Cities facilitates this — and this requires standards to ensure they aren’t comparing apples with pairs.

I think this all comes down to an issue that is central to open data: what are we willing to sacrifice for it? If we want comparable open data, we have to sacrifice some local control over what is collected; if we want datasets that aren’t currently available, we have to pay to collect them or have them entered into a computer and continue collecting them regularly, or forgo some of the income that was generated by offering them commercially. As these issues start to get teased out, we see the debate moving beyond what I will term “passive open data”, whereby public authorities operate transparently in by opening up data they already have, to thinking about how much money should be invested, or local control sacrificed, in order create new tools to power citizen participation, or actively opening up data.



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All in a day’s work: Munich does eGovernment, eParticipation & Open Data

1. December 2010 – 14:40 by John Heaven (TuTech Innovation GmbH)
mogdy

Screenshot from MOGDy website

They say a week is a long time in politics, and in eParticipation a day is just as long: Munich Open Government Day (MOGDy) is lasting, er, several months.

Starting today, the City of Munich is asking citizens to answer three questions using its dedicated online platform:

- what online services should the local government provide?
- what eParticipation initiatives should the city engage in?
- what apps could make use of the data that the city will shortly release?

    Any citizen can suggest ideas and rate other people’s ideas. The five people with the top ideas will get tickets to the Oktoberfest. At the MOGDy Camp on 21st and 22nd January 2011, the city will launch its open data programme in which it will be releasing data and encouraging developers to get stuck in and create useful apps out of them. The best apps will be awarded prizes and the City will present them online.



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    Avaaz launches European Citizens’ Initiative petition

    26. November 2010 – 14:05 by John Heaven (TuTech Innovation GmbH)
    It *is* snowing outside my office

    It *is* snowing outside my office

    Like the snowflakes that are starting to cover a wintery Hamburg, the votes for this petition are coming in thick and fast. As I write, 131,458 people have put their names to a petition calling on European governments, members of the European Parliament and the President of the European Commission to “adopt effective regulations for the European Citizens’ initiative”.

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