Archive for the ‘News’ Category
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30. January 2012 – 15:40 by John Heaven (TuTech Innovation GmbH)
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Europeans who have felt left out in the past few weeks have now got their very own achronym to rally around. Hot on the heels of the successful campaign against SOPA (“Stop Online Piracy Act”) and PIPA (“Protect Intellectual Property Act”) comes ACTA (“Anti-Counterfeiting Trade Agreement”).
A secretly-negotiated deal to protect intellectual property would always be something for the net community to get worked up about. Following the signature of the treaty, only MEPs can block it. They are the targets of an Avaaz petition, which has just rolled over the million mark at the time of writing, imploring them not to let it through.
ACTA is an international treaty aimed at preventing trade in counterfeit goods, with implications for alleged copyright infringements on the internet. The treaty, which has attracted controversy because it was negotiated in private, has been adopted by the EU but still needs formal ratification by the EU Parliament. The provision of ACTA that is most controversial is article 27 (4):
“A Party may provide, in accordance with its laws and regulations, its competent authorities with the authority to order an online service provider to disclose expeditiously to a right holder information sufficient to identify a subscriber whose account was allegedly used for infringement, where that right holder has filed a legally sufficient claim of trademark or copyright or related rights infringement, and where such information is being sought for the purpose of protecting or enforcing those rights.”
In other words, the treaty suggests that signatory countries may want to empower their authorities to force website owners to hand over users’ details, if they are alleged to have used their account for unlawful purposes. As opponents argue, requiring service providers to divulge information about users is problematic for services that encrypt information in a way that means that they themselves cannot access it. It also means that infrastructure is put into place that can be abused for less peaceful purposes such as threatening privacy rights and freedom of expression.
Kader Arif, French MEP and rapporteur for the treaty, resigned as a result of the signing. (In case you’re wondering what a rapporteur is/does: here’s a description.) As reported in the Telegraph, Polish MPs covered their faces with masks from the political hacker group Anonymous and there have been street protests in Poland against the treaty.
Gathering around the hashtag #acta, there are already calls for street protests in other countries including Germany. Between now and June, when the vote in the Parliament is due to be held, we will find out whether net advocates in Europe will come into their own in the same way that they did in the US.
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2. December 2011 – 15:02 by John Heaven (TuTech Innovation GmbH)
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Protecting citizens' data (photo by jaime.silva, Flickr)
The Region of Hanover (yes, that’s the correct English spelling) has dropped its Facebook page due to data protection concerns. Kommune21, an E-Government magazine, reports that recent statements from some of Germany’s regional Data Protection Commissioners (the best known example coming from Schleswig-Holstein) led the region to take drastic steps, despite the advantages of the Facebook page in reaching younger users.
As Berlin celebrates its millionth Facebook fan, this will continue to keep concerns about data protection protection high on the agenda. The Schleswig-Holstein Data Protection Commissioner’s controversial findings earlier this year ordered all organisations in his state to drop their Facebook pages and cease to use the Facebook ‘like’ button on their websites. This is because data about users is sent to servers in the US and, according to the Commissioner, not enough is done to inform users about what data are collected and what happens to them.
The Commissioner also raised concerns about the use of the Facebook “Like” plugin, which allows users to recommend a page to their Facebook friends by clicking on a button on the website concerned instead of pasting a link onto Facebook. It would appear that information about users, even those who do not have Facebook accounts, are sent to Facebook and logged-in users of the social networking site can be tracked across websites.
At the start of September, Heise, a German publisher, got itself into trouble with Facebook for developing a ‘Like’ plugin that first has to be activated by the user, in order to avoid sending any data to Facebook without the user’s consent. The dispute appears to have been resolved since Heise developed an alternative logo and only shows the Facebook logo once the user has clicked on it to activate the sharing function. You can see it in action on heise.de (the ‘Empfehlen’ button at the end of each article).
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6. October 2011 – 18:31 by John Heaven (TuTech Innovation GmbH)
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Birmingham Civic Dashboard screenshot
In its recent consultation document ‘Making Open Data Real’, the UK Government expresses high hopes for open data, heralding it as possibly “the most powerful lever of 21st century public policy”. Following several years of open data advocacy, activism and hack days, in the UK open data is moving towards the mainstream thanks to unanimous backing from the coalition government and the opposition.
The latest move in open data comes from Birmingham City Council, which today launched its ‘Civic Dashboard’. This is a web site publishing raw customer services data along with a slick visualisation, which was made possible by a grant that Digital Birmingham received as a result of winning a competition run by the National Endowment for Science, Technology and the Arts (NESTA).
The Civic Dashboard draws its data from the customer service centre set up as part of the Council’s Business Transformation programme. An extract of data about all customer enquiries, whether by telephone, internet or email, is recorded by the customer relationship management system and fed into the Civic Dashboard in an aggregated (anonymised) form once per day. Where the data is geocoded, it can be presented on a map to show how many contacts originate from a particular ward or constituency. You can even see which channels the enquiries come through, which shows that the Council receives far more enquiries by telephone than through other channels.
This is an important step towards bridging the gap between eGovernment and ‘weGovernment’. Coming from the Council that was heavily criticised for spending £2.8m on its website as part of its eGovernment transformation, especially by Birmingham’s vocal social media users, opening up the data that is produced in the background shows what the new infrastructure can do beyond serving up static content. Doubtless there are many more datasets that exist as a result of the transformation programme, and if these are released in the future, perhaps Brummies will feel they got a better deal out of transformation than they first thought.
This itself is quite a paradox: such a handover of control to the citizen wouldn’t have happened if it weren’t for the huge transformation programme because IT is absolutely necessary for the collection of data in a reusable form.
Read the rest of this entry »
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6. September 2011 – 15:15 by John Heaven (TuTech Innovation GmbH)
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Nikolaus Münster is Head of Press and Public Relations at the City Council in Frankfurt/Main, Germany. I spoke to him about the city’s “Social Media Newsroom“, which gathers content from all of its social media channels and presents it on one website.
Nikolaus gained inspiration for the idea when he took part in a European exchange programme in 2009, completing a secondment at Birmingham City Council. That is where I met him and where he learned about Birmingham News Room. Apart from anything, I think this is a nice bit of European best practice exchange, which can often be hard to quantify. It’s also nice to see Frankfurt getting something in return for the Christmas Market that they send to Birmingham ever winter!
John Heaven (JH): What is a Social Media Newsroom?
Nikolaus Münster (NM): Our Social Media Newsroom brings together all of our social media channels on one website. The user can view this site to see news about the city on Twitter, Facebook, blogs, YouTube and other media at a glance.
We have been using these means of communication for a while now. Since 2009 we have been on Facebook, Twitter and Youtube. When we started we wanted to gain experience before actively publicising our social media presences. Now, social media are central to our communication strategy.
JH: What is the main aim of the Newsroom?
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23. August 2011 – 16:28 by John Heaven (TuTech Innovation GmbH)
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I just stumbled across the UK Government’s Open Public Services white paper from July, which outlines the Government’s plans for reforming public services to make them more efficient and bring them closer to citizens.
A short section is dedicated to the role of open data in public services (page 19, or page 21 of the PDF). Under the heading “Using data to support choice”, the primary role for open data in this paper is allowing people to compare services and enable them to make a choice on which of them to use.
On top of that, the paper mentions a “right to data”, but this appears to be limited to existing datasets that already exist in electronic form — “… when useable datasets about public service performance and funding are not being published …”. This is reinforced by the phrasing of the commitment “… we will ensure that the datasets government collects are open and accessible …”
There will be some movement on the datasets that are collected, which the paper argues should reflect the wishes of service users, i.e. the kind of information that they would wish to base their decisions on. As the paper rightly flags up, there is an issue about whether to require public sector organisations to collect standardised information, which would mean less influence for individuals but greater comparability, or allow more account to be taken of local needs.
Reading (this part of) the paper, it becomes clear that the devil is in the detail of open data: how to decide which datasets to invest money in collecting? How to respect user choice whilst maintaining comparability? And how to avoid making the whole thing hugely bureaucratic? With all the talk of more choice, meaning different service providers for the same service, and the necessity to collect data for each of these service providers to enable comparisons, there is actually another layer of granularity that the regime of National Indicators for measuring local areas’ performance didn’t require.
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21. July 2011 – 17:45 by John Heaven (TuTech Innovation GmbH)
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Me, posing in Second Life
This morning I went for a walk in a place on the other side of the channel which doesn’t exist yet. All without leaving my desk. Thanks to Birmingham’s Second Life model of the Library of Birmingham, the real life version of which is due to be opened in 2013, I was able to have a look at what they’re planning.
A couple of months back I blogged about Birmingham’s virtual model of the Library of Birmingham, then in the later stages of development. Earlier this month the Virtual Library went live, meaning that people from Birmingham (and beyond) can see a virtual model of the library that is scheduled to open in 2013 and let the developers know what they think.
As a Brummie, I recognised Centenary Square, and it was clear where the new library will be located and easy enough to get in (although Second Life can take a bit of getting used to before you start walking like you’re sober). Almost all areas of the library are accessible, and you can even choose whether to take the escalators or teleport to the different floors. It gives a good feel of how the library will eventually look and I noticed that some people had already commented on the building: one visitor was “concerned about the floor — it might do your head in!” and someone advised “Make sure the tables are able to be used by disabled people and children.”
As I mentioned in my previous article, the Virtual Library launch is being accompanied by a range of activities to ensure that it doesn’t go unnoticed in Second Life. Regular workshops are being held at the current library for the public, who are then able to use the computers at the library to access Second Life or go home and try it themselves. Those who don’t fancy signing up for Second Life can either view fly-through videos of the library or submit their comments using questionnaires.
For more information about the launch of the Virtual Library, you see the press releases from Birmingham City Council and from Daden, the company that created the model. I’m going to get an update from library staff after their current phase of outreach work, so watch this space!
Can you spot me?
Posted in good practice, News, Projects, Trends | 1 Comment »
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14. July 2011 – 15:07 by University Bergamo
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Call for papers
2001-2011: Changing Internet Politics
In the past decade, contrasting trends have alternately fuelled hopes and fears concerning the potential of the Internet and then new digital personal/social media for democratic participation.Despite the persisting problem of the digital divide, Internet users have grown in number from about 300 million to the 1.4 billion of today, and a new generation of tools, providing mobile and simultaneous ‘community’ services, seems to have reshaped the way in which people connect and communicate.
Whilst it is generally agreed that the new media have been important resources for social movements since the end of the 1990s, it is also apparent that they still to encounter obstacles against their systematic entry into the general public sphere and effective influence on political decision-making, with the exception of rare and brief episodes/events. In parallel, in many countries, digital participation seems to have gained a strong position in the rhetorics adopted by governments and institutional actors (under the labels of e-democracy and e-participation).
In spite of this institutional fascination with the Web, throughout the past decade the claim for an Internet Bill of Rights on the global multi-stakeholder agenda (WSIS) has had to face the ‘securitarian turn’ produced by the global terrorism alarm since the 11 September attacks. Moreover, Internet ‘politics from below’, in their collective as well as individual forms, like those emblematically practiced by bloggers and social networks, has suffered from the increasing processes of market colonization and corporate concentration deployed on the Net and their implications in terms of the privatization of privacy and censorship policies, with and without state intervention.
Nevertheless, there is considerable evidence for the Internet’s growing libertarian political impact. This is the case of the global challenge to state secrecy raised by WikiLeaks and also by the spring 2011 uprisings in the Mediterranean Arabian countries. But is also the case of recent developments in the contentious politics of some European countries (e.g. the Spanish ‘indignados’, or the successful Italian referendum movement) where digital social networks have proved powerful means to convey demands for a radical renewal of politics based on a stronger and more direct role of citizens, and on a critique of post-democratic functionings.
Sociologica invites scholars to analyze this decade of Internet politics with its ambivalent dynamics. Equally welcome are papers devoted to empirical analysis of specific aspects, or which seek to draw a wider picture of Internet political trends throughout the decade.
The final deadline for submission is December 20th 2011. The papers selected will be published according to the order of their final acceptance by the journal, and they will be commented on in the ‘Essay’ section.
Sociologica. Italian Journal of Sociology online is a peer-reviewed journal published three times a year. The journal publishes theoretical, methodological and empirical articles providing original and rigorous contributions to the sociological current debate. Founded in 2007 and published by one of the main Italian social sciences publishers, il Mulino, Sociologica is one of the first international journals of sociology published solely online.
Anna Carola Freschi
University of Bergamo
co-Editor of Sociologica
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5. July 2011 – 11:48 by John Heaven (TuTech Innovation GmbH)
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Photo by xaibex on Flickr
Starting today (5th July 2011), citizens in the German city of Ulm are invited to take part in a discussion on the redevelopment of the central station. The online discussion platform, developed by DEMOS Gesellschaft für E-Partizipation mbH, will be online until 29th July.
The first building block of the Citybahnhof concept will be the development of a new concept for the central station itself, which will involve the participants in discussing which aspects they feel are important in terms of design and transport connections to the city centre. As well as the more detailed subject matter, there are more wide-ranging issues which citizens can discuss and make suggestions about; for example the organisation of the new central station, the public transport hub at the station, getting to and from the station as well as spatial planning aspects.
The basis of the disussion will be nine draft designs. The redevelopment of the central station is possible in the medium term and the rest of the area will follow in subsequent years and will be the subject of further consultation exercises.
How’s your German? You can take a look at the site at: www.ulm-citybahnhof.de
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26. June 2011 – 09:50 by Francesco Molinari
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In the past 5-10 years, eParticipation emerged as a novel theoretical and practical domain, and it will further characterize the policy agendas of most industrialized and developing countries in the near future. Its state of the art is now profiled by a number of achievements worldwide. In Europe, the eParticipation Preparatory Action 2007-2010 has funded 20 demonstration projects including 30 pilot sites, 100,000 citizens, 50 public sector entities and 70 MEPs from 18 EU Member States. Recently, the Bertelsmann Foundation recognized 150 Government-led initiatives worldwide (see www.vitalizing-democracy.org), demonstrating that excellence in eParticipation is a growing and international endeavor.
However, documented practice shows mixed results from eParticipation initiatives, and concerns about sustainability-related matters (the likelihood that an expensive trial program will become “embedded” as a stable practice in the institutional setup of the concerned public sector organization) have started to emerge.
This is why Rolf Luehrs and I are launching the initiative of this collective book to be published in 2012 by IGI Global (formerly Idea Group Inc.). The book should provide relevant theoretical frameworks and the latest empirical research findings in the area of eParticipation. It is aimed to promote awareness and further debate on the scope and limitations of citizen engagement supported by ICT in modern democracies. It will also offer operational guidelines and lessons learned from past experiences to the benefit of government executives wanting to engage on eParticipation trials.
Specifically, the book is designed to deliver:
• a collection of European and international best practice of sustainable eParticipation
• a set of evaluation exercises to be used as guidelines for political understanding and future action
• an overview of existing methods, tools and ICT solutions available as a result of prior experiments
• an initial assessment of the “market potential” of the above.
Researchers and practitioners are invited to submit on or before July 30, 2011, a 2-3 page chapter proposal clearly explaining the scope and contents of their proposed chapter. Authors of accepted proposals will be notified by August 15, 2011 about the status of their proposals and sent chapter guidelines. Full chapters are expected to be submitted by October 30, 2011. All submitted chapters will be reviewed on a double-blind review basis. Contributors may also be requested to serve as reviewers for this project.
For more information regarding this call, please contact http://supart.org
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7. June 2011 – 11:44 by John Heaven (TuTech Innovation GmbH)
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Photo by Wrote on Flickr
Like their counterparts worldwide, local authorities in Germany are working out how to surf the web in something that is more like a huge ship than a surfboard, and how to provide something that surfers want instead of intruding on what they are doing and making them flee for the safety of the beach. As one PEP-NET Member, the City of Hamburg, publishes its social media guidelines, I review social media in German public administration.
The current issue of Kommune 21, a German E-Government magazine, gives a good overview of the social media landscape in Germany. There is a piece on Stuttgart’s comprehensive strategy for integrating several social media tools to ensure that their message gets to its target audience whilst remaining open to feedback; the City of Moers is also trying out several social media tools and has developed social media guidelines; and the City of Braunschweig reports how it has helped create a community of equals, Facebook users who exchange insider tips on which restaurants and cafés to go to.
However, Germany is well known for its suspicion of anyone who attempts to collect their data, whether the state’s pre-emptive collection of telephone records or Google’s photographing people’s houses for Street View. (Try taking a tour of a German residential area on Google Street View and you will see that many people have had their houses blurred out.) This issue will not go away, what with the increasing importance of cloud computing and the wealth of online applications that we use day to day. So Datenschutz, or data protection, is high on the agenda and warrants a place in all social media guidelines, including Hamburg’s.
Hamburg’s recently published guidelines explain some of the most common tools, describing social media use by German local authorities and providing examples of scenarios in which social media could be used. The case studies come from across Germany and indeed from across the world: from San Francisco’s activities on Twitter to the Stadtwiki Karlsruhe via Maerker Brandenburg, the Fix My Street-like service that allows citizens to report problems to their local authority and view status updates online.
On top of that, the suggested scenarios illustrate what can be achieved with social media, and how to go about it. These fictional scenarios are: a directorate uses Facebook, a district office publicises times for vaccinations on Twitter, the Culture Directorate posts videos of cultural events on YouTube, the HR department uses XING to acquire new staff, a senior official blogs, and a directorate conducts a survey with SurveyMonkey.
Each of these scenarios is accompanied by a flowchart which really nails down the procedure that has to be gone through when setting up something as simple as a WordPress blog: the departments that have to be consulted, the problems that have to be anticipated, the extra work involved and issues that have to be considered. I found this part especially interesting because, although it may seem onerous to go through such a long procedure for setting up a Twitter account, I think it is right to be honest with the public and employees about the reality of social media within a large public sector organisation like Hamburg.
So there is a lot going on in Germany in the field of open government, which thanks to projects such as Apps 4 Berlin and Munich Open Government Day, which open data to the public and encourage enthusiasts to develop apps that make use of them, is not limited to social media use. Maybe more on that in a later blog post …
Posted in good practice, members, News, Projects, Trends | 1 Comment »
