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Thanks for coming to #pepsum

16. May 2012 – 19:15 by John Heaven (TuTech Innovation GmbH)

The past week has seen a feast of eParticipation in Hamburg: the Open Government Stammtisch at Kultwerk West last Wednesday evening, a pre-Summit warm up with Nick Booth at Kultwerk West on Sunday evening, the Summit itself, and the first Hamburg social media surgery on Monday evening. It’s been energising, inspiring, refreshing and exhausting all at once.

Hamburg has a growing network of eParticipation experts/enthusiasts, a community that has been given new life by Government 2.0 Netzwerk‘s efforts to revitalise it by organising regular information meetings (Stammtische), one of which was held here at TuTech. So the idea behind the Summit was to feed this community with new ideas from outside Germany, but also to show the outside world what Hamburg has to offer.

In terms of learning from new ideas, we heard from Nick Booth about social media surgeries and his theory of Zero Expectations; Peter Verhaeghe’s ideas about the role of an architect as a mediator between citizens and politics; Erik Tissingh’s presentation of 3D citizen participation tools. Then there were the informal presentations in the break with presenters from Germany, the UK, Austria, Italy and Denmark.

And on the second point: Hamburg’s campaign for a local transparency law is unlike anything elsewhere in Europe. As far as I can see, it is the only high-profile open data campaign of its type. And with Twitter comments like this –  “Everyone doing participation should have @nexthamburg‘s principles above their desk” — no-one can deny that Hamburg has a lot to say about participation.

Judging by the feedback, we managed to do what we set out to. To organise such an event wouldn’t have been possible without PEP-NET: the contacts, the brand, the publicity tools such as the mailing list and the blog. We got in touch with Peter Verhaeghe thanks to a suggestion from Dieter van de Putte, of PEP-NET member De Wakkere Burger. So with a bit of creativity and quite a bit of work, we made the most of PEP-NET and everyone’s a winner. We had a blast!

For more information about what was discussed, have a look at the full report by Noella Edelmann from the Centre of E-Governance at the Danube University.



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Patrizia Nanz, Keynote Speaker at the PEP-NET Summit

30. March 2012 – 14:01 by Rolf Luehrs

Photo of Patrizia NanzProf. Patrizia Nanz is Professor of Political Theory at the University of Bremen and a founding member of the European Institute of Public Particiaption (EIPP). She will be delivering the keynote address at the upcoming “PEP-NET Summit: Out in the Open” event on 14th May 2012.

Patrizia has been conducting research into the future of democracy for over ten years and is known across Europe as an expert in civil society participation and engagement. In March 2012 the Bundeszentrale für politische Bildung (Federal Centre of Political Education) published her handbook on participation, Handbuch Bürgerbeteiligung. Verfahren und Akteure, Chancen und Grenzen.

Patrizia studied Philosophy, History and German Language and Linguistic Studies in Munich, Frankfurt and Montreal as well as Political Science at the European University Institute in Florence, and was a Fellow at the Institute for Advanced Study in Berlin.



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Alenka Krek-Poplin at the PEP-NET Summit: Playful Citizen Participation

29. March 2012 – 13:11 by John Heaven (TuTech Innovation GmbH)
picture of Alenka Krek-Poplin

Alenka Krek-Poplin

Having studied Surveying in Ljubljana before specialising in Geographical Information Systems through work and academic study in Austria, the US and Germany, Prof. Alenka Krek-Poplin is co-founder of Hamburg’s Digital City research group, which focuses on the application of spatial data-modelling to city planning. She writes, researches and teaches on computer-aided participation in spatial planning at the HafenCity University Hamburg.

Alenka’s work focuses on how, by adding an element of fun and enjoyment (or joy) to spatial planning, it can be made more interactive and compelling and thus increase levels of participation. Her recent article “Playful public participation in urban planning: A case study for online serious games” explores aspects such as story-telling, sketching and drawing, and digital games that have the potential to make public participation (in my words) easier and less boring.

The example she draws upon in the article, Nextcampus, was a prototype of a game that she and some of her students designed and simulated. The prototype game dealt with the suggested relocation of the University of Hamburg, which has been a hot topic in recent years.

Added to this, she has conducted several projects that explore the use of public participation through geographical information systems. One of these projects was a survey of how people use the waterways around Wilhelmsburg, an island in Hamburg’s River Elbe. Participants were asked whether they carry out certain activities and were able to draw on the map, stating where they engage in them.

The most recent example, sowillichleben.com, is a website built by students to enable them to influence the building of their halls of residence in a game-like manner. One of the ways students were able to express their wishes was to stick virtual notes on areas that represented private room, communal area, and surrounding area. So they could, for example, stick a note with “privacy” on the part representing their room, and “meet new people” on the part representing the communal areas. She has also been involved in a project that enabled citizens to plan the layout of a town square using 3D objects.

In her paper describing Nextcampus, Alenka details some of the criticism that the model attracted from some experts who were asked to evaluate it. One of these was the difficulty in distinguishing between when participants are just playing, and when they are serious about what they are suggesting. I am looking forward to discussing this point at the PEP-NET Summit because it acknowledges a part of participation that I feel we pay much too little attention to. We tend to ignore that citizens always have participated in discussions with no expectation, or even desire, of their discussions leading to some kind of result, for example talking about politics at the pub, going to events to hear about political topics but not doing anything about them, and taking part in flashmobs; but this type of not-for-real participation is essential and, I suspect, one way or another leads to a much healthier public discourse and ultimately better public decisions.

Of course the other half of the equation is what to do with the results that people mean seriously, and we will be talking about that too!

For more information about the PEP-NET Summit and to register, visit http://amiando.com/pep-net. You can also find information at http://pep-net.eu/the-pep-net-summit-out-in-the-open/



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Nexthamburg: Crowd-sourcing and participation in urban development

21. March 2012 – 12:46 by cynthiawagner

The growth of movements like the Right to the City Movement and protests like Stuttgart21, Gängeviertel, or NO BNQ show the continuously increasing demand for more public participation in urban development. The pilot project Nexthamburg experiments with new ways of public participation in the urban development of Hamburg. The concept of the open and independent crowd-sourcing project will be presented at the PEP-NET Summit on 14th May.

Nexthamburg gathers solutions and challenges for the city of Hamburg in crowd-
sourcing processes. Citizens can post their own solutions for the big challenges on the webpage or other Nexthamburg social media channels, discuss, comment or follow others, create their own vision for Hamburg. They can also participate in one of the Nexthamburg events, for example Nexthamburg Sessions, Salon, Zukunftscafés, or the Zukunftscamp.

The long-term goal of the project is to organize a crowd-funding channel for promising ideas for Hamburg’s urban development to finance feasibility studies and realization efforts.

Nexthamburg is active since April 2009 and has been promoted as a pilot project of national politics of urban development by the federal ministry for traffic, building, and urban development until 2011. It is supposed to become a non-profit association in 2012.

Nexthamburg on nexthamburg.defacebook, twitter, google, flickr, youtube, issuu



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Hamburg to hold Germany’s first Social Media Surgery

5. March 2012 – 17:28 by John Heaven (TuTech Innovation GmbH)

Photo of Kultwerk West

The social media surgery format, which was introduced by Nick Booth and others in 2008, has already spread beyond Birmingham to other parts of the UK and indeed abroad. Nick and his social enterprise Podnosh even won an award from the UK Prime Minister for their work.  Now social media surgeries are coming to Germany and I’m really pleased to announce that Hamburg will be hosting the first one!

On 14th May 2012, the evening of the PEP-NET Summit, Kultwerk West (a voluntary organisation that I’ve been getting involved with in my spare time and whose website I rebuilt) will be organising an informal meeting between politically engaged citizens and people who know a thing or two about social media.

I think Kultwerk West is the perfect place to start, because the events we organise twice per week attract plenty of people who are interested in current affairs and are in many cases active citizens, but who are not necessarily comfortable using social media. In many cases, they are sceptical of them due to fear-factors like Datenschutz, data protection.

To make the occasion even more special, Nick Booth, who is in town to speak at the PEP-NET Summit, will be Hamburg’s first social media surgeon.

You can find out more about the social media surgery model at socialmediasurgery.com. If you are coming to the PEP-NET Summit and are interested in helping out at the first social media surgery in the evening, please get in touch via summit@pep-net.eu or leave a comment on this thread.

UPDATE: The Kultwerk West Social Media Surgery is now registered on socialmediasurgery.com, Podnosh’s online tool for managing social media surgeries.



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Daniel Lentfer to present Hamburg transparency campaign at the PEP-NET Summit

23. February 2012 – 15:54 by John Heaven (TuTech Innovation GmbH)

Mehr Demokratie e.V., Transparency International and the Chaos Computer Club are campaigning for the adoption of a local law that would give Hamburg citizens and charitable organisations enhanced access to previously confidential information. Daniel Lentfer from Mehr Demokratie, a not-for-profit organisation that campaigns for more direct democracy in German politics, will present the Transparenzgesetz at the PEP-NET Summit on 14th May.

The proposed transparency law was drafted using a wiki, which was open for anyone who wanted to to participate. It calls for a central information register, listing all of the city’s official publications; a duty to publish, which includes public data; and the extension of the right to information to voluntary organisations, especially campaigning organisations and not merely private individuals.

The campaign argues that such a law would reduce corruption, reduce wasting of taxpayers’ money, increase trust in politicians and the local authority, simplify administrative procedures and make participation easier.

Mehr Demokratie e.V. successfully collected the 10,000 valid signatures required for a local Citizens’ Initiative and the state parliament’s judicial affairs committee will decide whether to accept the law on 28th February. Mehr Demokratie is preparing for it to be rejected, in which case they will have to collect a total of 62,000 valid signatures within three weeks to force a local referendum.



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Nick Booth will be speaking at the PEP-NET Summit 2012

21. February 2012 – 18:30 by John Heaven (TuTech Innovation GmbH)
Photo of Nick (by Pete Ashton)

Photo of Nick (by Pete Ashton)

I’m very pleased to announce that Nick Booth, founder of Birmingham social enterprise podnosh and recent winner of the Prime Minister’s Big Society award, will be speaking at the PEP-NET Summit 2012 in Hamburg on 14th May.

Nick is best known for his social media surgeries, regular meetings at which volunteers help active citizens get to grips with using social media for social good. Starting in central Birmingham, the surgeries have spread across Birmingham, the UK, and now the world. (We’re even going to be starting social media surgeries here in Hamburg!)

For more information about Nick and what he does, see my interview with him from a couple of years ago or his website, www.podnosh.com.

Register for the PEP-NET Summit 2012 at amiando.com/pep-net.



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SOPA, PIPA and now ACTA … the acronyms that are mobilizing the EU online community

30. January 2012 – 15:40 by John Heaven (TuTech Innovation GmbH)

Europeans who have felt left out in the past few weeks have now got their very own achronym to rally around. Hot on the heels of the successful campaign against SOPA (“Stop Online Piracy Act”) and PIPA (“Protect Intellectual Property Act”) comes ACTA (“Anti-Counterfeiting Trade Agreement”).

A secretly-negotiated deal to protect intellectual property would always be something for the net community to get worked up about. Following the signature of the treaty, only MEPs can block it. They are the targets of an Avaaz petition, which has just rolled over the million mark at the time of writing, imploring them not to let it through.

ACTA is an international treaty aimed at preventing trade in counterfeit goods, with implications for alleged copyright infringements on the internet. The treaty, which has attracted controversy because it was negotiated in private, has been adopted by the EU but still needs formal ratification by the EU Parliament. The provision of ACTA that is most controversial is article 27 (4):

“A Party may provide, in accordance with its laws and regulations, its competent authorities with the authority to order an online service provider to disclose expeditiously to a right holder information sufficient to identify a subscriber whose account was allegedly used for infringement, where that right holder has filed a legally sufficient claim of trademark or copyright or related rights infringement, and where such information is being sought for the purpose of protecting or enforcing those rights.”

In other words, the treaty suggests that signatory countries may want to empower their authorities to force website owners to hand over users’ details, if they are alleged to have used their account for unlawful purposes. As opponents argue, requiring service providers to divulge information about users is problematic for services that encrypt information in a way that means that they themselves cannot access it. It also means that infrastructure is put into place that can be abused for less peaceful purposes such as threatening privacy rights and freedom of expression.

Kader Arif, French MEP and rapporteur for the treaty, resigned as a result of the signing. (In case you’re wondering what a rapporteur is/does: here’s a description.) As reported in the Telegraph, Polish MPs covered their faces with masks from the political hacker group Anonymous and there have been street protests in Poland against the treaty.

Gathering around the hashtag #acta, there are already calls for street protests in other countries including Germany. Between now and June, when the vote in the Parliament is due to be held, we will find out whether net advocates in Europe will come into their own in the same way that they did in the US.

Thanks to Daniel van Lerberghe for this article’s new improved title!



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Facebook: Game-over in Han-over

2. December 2011 – 15:02 by John Heaven (TuTech Innovation GmbH)

Protecting citizens' data (photo by jaime.silva, Flickr)

The Region of Hanover (yes, that’s the correct English spelling) has dropped its Facebook page due to data protection concerns. Kommune21, an E-Government magazine, reports that recent statements from some of Germany’s regional Data Protection Commissioners (the best known example coming from Schleswig-Holstein) led the region to take drastic steps, despite the advantages of the Facebook page in reaching younger users.

As Berlin celebrates its millionth Facebook fan, this will continue to keep concerns about data protection protection high on the agenda. The Schleswig-Holstein Data Protection Commissioner’s controversial findings earlier this year ordered all organisations in his state to drop their Facebook pages and cease to use the Facebook ‘like’ button on their websites. This is because data about users is sent to servers in the US and, according to the Commissioner, not enough is done to inform users about what data are collected and what happens to them.

The Commissioner also raised concerns about the use of the Facebook “Like” plugin, which allows users to recommend a page to their Facebook friends by clicking on a button on the website concerned instead of pasting a link onto Facebook. It would appear that information about users, even those who do not have Facebook accounts, are sent to Facebook and logged-in users of the social networking site can be tracked across websites.

At the start of September, Heise, a German publisher, got itself into trouble with Facebook for developing a ‘Like’ plugin that first has to be activated by the user, in order to avoid sending any data to Facebook without the user’s consent. The dispute appears to have been resolved since Heise developed an alternative logo and only shows the Facebook logo once the user has clicked on it to activate the sharing function. You can see it in action on heise.de (the ‘Empfehlen’ button at the end of each article).



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Birmingham Civic Dashboard: E-Government to We-Government via Open Data

6. October 2011 – 18:31 by John Heaven (TuTech Innovation GmbH)
Birmingham Civic Dashboard screenshot

Birmingham Civic Dashboard screenshot

In its recent consultation document ‘Making Open Data Real’, the UK Government expresses high hopes for open data, heralding it as possibly “the most powerful lever of 21st century public policy”. Following several years of open data advocacy, activism and hack days, in the UK open data is moving towards the mainstream thanks to unanimous backing from the coalition government and the opposition.

The latest move in open data comes from Birmingham City Council, which today launched its ‘Civic Dashboard’. This is a web site publishing raw customer services data along with a slick visualisation, which was made possible by a grant that Digital Birmingham received as a result of winning a competition run by the National Endowment for Science, Technology and the Arts (NESTA).

The Civic Dashboard draws its data from the customer service centre set up as part of the Council’s Business Transformation programme. An extract of data about all customer enquiries, whether by telephone, internet or email, is recorded by the customer relationship management system and fed into the Civic Dashboard in an aggregated (anonymised) form once per day. Where the data is geocoded, it can be presented on a map to show how many contacts originate from a particular ward or constituency. You can even see which channels the enquiries come through, which shows that the Council receives far more enquiries by telephone than through other channels.

This is an important step towards bridging the gap between eGovernment and ‘weGovernment’. Coming from the Council that was heavily criticised for spending £2.8m on its website as part of its eGovernment transformation, especially by Birmingham’s vocal social media users, opening up the data that is produced in the background shows what the new infrastructure can do beyond serving up static content. Doubtless there are many more datasets that exist as a result of the transformation programme, and if these are released in the future, perhaps Brummies will feel they got a better deal out of transformation than they first thought.

This itself is quite a paradox: such a handover of control to the citizen wouldn’t have happened if it weren’t for the huge transformation programme because IT is absolutely necessary for the collection of data in a reusable form.

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